Terms of Service

Introduction

This Terms of Service governs the use of Sigma Compounds website, products, and all its relevant social media platforms. Together with the Privacy Policy, Medical and Product Disclaimer and Cookie Policy, collectively referred to as the Terms of Service Bundle (‘TSB’). This Bundle is deemed to be the binding agreement that operates between You and Sigma Compounds. By accessing/visiting our website and/or related social media platforms or by purchasing or using our products and services, altogether referred to as (‘our Services’), you acknowledge that you have read, understood, and agreed to all the terms and conditions stated herein.

Your access to and use of our Service is conditioned on your acceptance of and compliance with these Terms of Service. These Terms of Service apply to all visitors, readers, clients, purchasers, users, followers, subscribers and/or any other individuals who access, read about, are interested or using our Services.

By accessing, visiting or using our Services and reading this Terms of Service, you agree to be bound by the Terms of Service, Privacy Policy, Medical and Product Disclaimer and Cookie Policy, all together referred to as Terms of Service Bundle (‘TSB’). If You disagree with any part of these Terms of Service, you must inform us in writing, and Sigma Compounds retains the discretionary authority to address and act upon your written request.

Products for Research and Laboratory Use Only

  1. All products listed on our website or promoted through any of our social media platforms are for research and laboratory purposes only. They are not for drug, household, or other unauthorised purposes. Using these products is unauthorised by the FDA and may lead to harmful consequences.
  2. All products listed on our website or promoted on our social media channels are strictly for research and laboratory use. They are not intended for drug, human consumption or any other unauthorised purposes. Using these products is unauthorised by the FDA and may lead to adverse effects.

Products Purchase

Once you decide to buy a product from our website, you confirm that your personal information provided to Sigma Compounds is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms of Service Bundle, which may result in immediate termination of your purchase and the suspension of using our Services.

Products Instructions

You must read and adhere to the product label before opening the product. You approve to follow and apply all provided guidelines on the label, including essential warnings, clear usage instructions and product disclaimers.

Eligibility and Age Restrictions

Only individuals who are at least 21 years old or the age of majority in their jurisdiction, whichever is greater, can make a purchase.

Users may be asked to register. Registration requires accurate and current information. Failure to do so constitutes a breach of the Terms of Service Bundle, which may result in immediate termination of all your purchase transactions.

Pricing Criteria

All product prices listed on our website or promoted through our social media platforms are subject to change without prior notice. Prices are exclusive of taxes, levies, duties, or other governmental charges unless expressly stated otherwise.

We strive to ensure that all pricing information on our products is accurate; however, in the event of an error, we reserve the right to correct it and charge the correct price.

Payment Methods

Sigma Compounds accepts a variety of payment methods for the convenience of our users, including but not limited to:

  • Credit and Debit Cards (Visa, MasterCard, American Express)
  • Bank Transfer
  • Online Wallets (where applicable)

Please note all transactions are secured and encrypted to ensure the protection of your financial information and are the responsibility of the banking service provider/ payment gateway providers without any responsibility on Sigma Compounds.

Sigma Compounds shall not store any credit card details on its own, and all payment processing shall be conducted in accordance with Payment Card Industry Data Security Standard (PCI-DSS) guidelines as applied by the banking service provider/payment gateway providers.

Payment

Payment for products and services must be made in full before delivery.

Users/ purchasers agree to provide the banking service provider/payment gateway providers with accurate financial information and ensure timely payments.

Order Processing

Order Placement occurs once you have selected your desired products, proceeded to the checkout page, provided the required information, and received a confirmation of payment.

Upon successful payment, an order confirmation will be sent to your provided email address. This confirmation acts as an acknowledgement of your order and does not constitute acceptance of your order by Sigma Compounds.

Sigma Compounds reserves the right to accept or reject any order for any reason. Once your order is reviewed and approved, it will then be processed for shipment.

Delivery

While we endeavour to process and deliver your order as promptly as possible, the exact delivery time may vary based on delivery location, availability of the product, and other external factors related to the delivery service provider.

Cancellation

All order cancellations must be made before the order is approved for processing. Once the order has been approved and is in the process of shipment, cancellations will not be entertained.

Returns and Refunds

Due to the delicate and sensitive nature of our products designed for research and lab use, all purchases are conclusive and are not eligible for return or reimbursement.

No returns or refunds are permitted unless the product differs from what was ordered. In such cases, please contact our customer service immediately for assistance.

If an item is received damaged, please contact our customer service immediately.

By placing an order through our Service, you agree to adhere to the aforementioned Returns, Refunds and Cancellation measures stated herein. Non-compliance with these may result in delays or cancellations of orders and other purchase transactions.

Intellectual Property

The content of this website, and the content displayed on our social media platforms, including our products, product labelling, text, graphics, patents, if any, rights to inventions, if any (whether patentable or not), copyright and related rights, trademarks, service marks, logos, trade names and domain names, rights in designs, rights in online or computer software, all other types of software, database rights, know-how, any other intellectual property rights herein, registered or unregistered, including applications, renewals, extensions, and similar or equivalent rights are all the property of Sigma Compounds and are protected by all the relevant and applicable copyright laws whether nationwide or internationally. Those materials are prohibited from being used by any means without written consent from Sigma Compounds.

Links to Other Websites

Our Services may contain links to third-party websites, services or advertisers that are not owned or controlled by Sigma Compounds.

Sigma Compounds has no control over and assumes no responsibility for the content, privacy policies, terms of service, or practices of any third-party websites or services, including the payment gateways published on our website.

You further acknowledge and agree that Sigma Compounds shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services displayed on our website and owned by third-party websites.

Limitation of Liability

Notwithstanding any damages that you might incur, the entire liability of Sigma Compounds under any provision of this Terms of Service Bundle shall only be limited to the amount actually paid by you through the purchase transaction.

To the maximum extent permitted by applicable law, in no event, Sigma Compounds or its directors, employees, affiliates, subsidiaries, member cooperatives, owners, agents and assigns be liable for any direct, indirect, punitive, incidental, consequential or any other damages in any form or any loss of profit, loss caused by usage, loss of data, or any type of loss whatsoever, arising out of or in connection with Sigma Compounds, its website, products or its relevant social media platforms, including any misunderstanding, misuse or inability to use this website, its content or any offered, displayed product or service on the website or on its relevant social media platforms. In addition, Sigma Compounds will not under any circumstances be liable for the misuse or unauthorised use of any products offered on its websites, including displayed or recommended products on its social media platforms, or for any reliance on the information available on the website or any of its platforms.

Force Majeure

Force Majeure means any and all unexpected governmental measures, including lockdowns, strikes, lockouts, bans, or other industrial disturbances of a general nature, riots, sabotage, epidemics or quarantines, landslides, earthquakes, floods, civil disturbances, fires, or explosions**.**

Failure of Sigma Compounds to perform any obligation stated herein if such failure results from an event beyond the reasonable control of Sigma Compounds (a “Force Majeure Event”) shall not be deemed to be, or to give rise to, a breach of this Terms of Service Bundle.

In the event of Force Majeure, Sigma Compounds shall inform the purchaser by email and shall use diligent efforts to end the failure or delay in exercise and ensure the effectiveness and continuity of the purchase transaction.

Termination

Sigma Compounds may terminate or suspend your purchase transaction immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service Bundle, misuse of products, unauthorised usage, or if deemed necessary, for safety reasons.

Upon termination, your right to use our Services will cease immediately. If you wish to terminate all future purchase transactions, you may simply discontinue using our Service.

Complains

In the event of any complaint, you must notify Sigma Compounds in writing of the nature of the complaint with as much detail as possible, including a detailed description of the complaint and supporting documentation, if any. Upon the receipt of such notice, Sigma Compounds shall appoint a designated staff member having the authority to have access to the complaint details to resolve it amicably and as Sigma Compounds believes to be reasonable and fair.

Applicable Law

The exclusive jurisdiction and venue of any legal action or proceeding with respect to the subject matter of this Terms of Service Bundle or any clause or provision herein shall be to the applicable laws of the State of Kansas and under the Courts of the State of Kansas

Legal Capacity

You confirm that you have the full power, authority, and legal capacity to understand, execute, undertake and perform your purchase transaction and your obligations expressed herein as a user and a purchaser.

You confirm that you have taken all necessary actions so as not to require any additional approvals or consents or other action by any colleague or manager in your institution for this Terms of Service Bundle (‘TSB’) to be legally binding upon you and Sigma Compounds.

Totality of Agreement

You confirm and agree that this Terms of Service, Privacy Policy, Medical and Product Disclaimer and Cookie Policy, altogether referred to as Terms of Service Bundle (‘TSB’), which are displayed on our website, supersede all prior practices, promotions, communications, phone calls and agreements, if any, whether written or orally, between you and Sigma Compounds and constitutes the complete and entire Agreement between you and Sigma Compounds unless expressly stated to the contrary herein.

No modifications to this Terms of Service Bundle are valid unless endorsed by Sigma Compounds and displayed on the website attached with the modification date.

Any approved change will override prior versions starting from the date it is displayed on our website.

Your continued use after modifications indicates acceptance of the revised terms displayed on our website.

Headings

The division of this Terms of Service Bundle into provisions and the insertion of headings are for the convenience of reference only and shall not affect the construction or interpretation of this Bundle.

Construction

Any provision that may become void and included in this Terms of Service Bundle (‘TSB’) does not affect the validity of the entire Terms of Service Bundle.

Any provision of this Terms of Service Bundle (‘TSB’) is held unenforceable by a court of competent jurisdiction; that provision shall be severed and shall not affect the validity or enforceability of the remaining provisions of the entire Terms of Service Bundle.

By accessing and using our Services, you acknowledge and commit to this Terms of Service Bundle in their entirety. Sigma Compounds takes its responsibilities and commitments seriously and expects the same from its users, visitors and purchasers. We appreciate your understanding and cooperation in ensuring a secure and compliant environment for all. Should you have questions or concerns related to these Terms of Service or any product, please contact us at ceo@sigmacompounds.com.

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